Privacy Policy

INTRODUCTION

Plan That Party trading as www.planthatparty.co.uk (also referred to here as “we”, “our”, “us”) are committed to safeguarding and respecting your privacy and protecting the information that we collect about you.

This Privacy Policy ensures you are fully informed and reassured about our privacy policies and explains what happens to any personal data that you provide to us, or that we may collect from you whilst you visit our site.

Please note this policy applies to Plan That Party only and not to any other websites owned by other companies that we may engage with or link to.

Please ensure you read the following information carefully, to understand our practices with regards to how we will use your personal data and why we are using your data. By visiting www.planthatparty.co,uk and using any of our services you are accepting and consenting to the practices described in this policy.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are therefore not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of each website you visit and we are not responsible for any information you submit to third parties via our website.

INFORMATION WE COLLECT ABOUT YOU

We collect and process your personal data, to enable us to provide our products and services to you and/or to fulfil the organisation of your party or event. We may also collect your information, for the purpose of providing you with up to date relevant information about our products and services, that we believe may be of interest to you. Please be assured that you will always have the opportunity to opt out of our communications at any time. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). This data includes information you provide to us, information we collect about you and information we receive from other sources.

Please be assured that we do not collect and record any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political views, trade union membership, information about your health and genetic and biometric data). We also do not collect any information about criminal convictions and offences.

You may provide us with personal information about you via forms you complete and submit on www.planthatparty.co.uk (our website) or by other means of corresponding with us including but not limited to phone, e-mail and social media. This data includes:

Personal data about you including your title, full name, home address, username or similar identifier, e-mail address and phone number, marital status,date of birth, gender, financial information e.g debit or credit card information, personal description and a photograph.

Profile data including any username and password, preferences, feedback and survey responses.

Technical data about you each time you visit our website. Including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Usage data about your visit to our website including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages, products and services you viewed or searched for; page response times, download errors, length of visits to pages, page interaction information (e.g scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our office number.

Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.

We use third-party analytics services (such as Google Analytics) to evaluate your use of our website, compile reports on activity, collect demographic data, analyse performance metrics, and collect and evaluate other information relating to our website and internet usage. These third parties use cookies and other technologies to help analyse and provide us the data. By accessing and using our website, you consent to the processing of data about you by these analytics providers for the purposes outlined in this privacy policy.

We also take, store and use photos we take or that you provide with your consent, of our products, services and work at parties and events for marketing purposes such as, but not limited to. our website, flyers and social media. With your consent this may also include photos of children at our parties and events, also for marketing purposes. You can be assured that any photos you kindly provide will not be misappropriated or manipulated in any way.

Cookies, also known as HTTP Cookies are files of small pieces of data sent from web servers and stored on your computer by your web browser while you are browsing and are stored on your computer's hard drive.

We may use cookies where relevant to collect information about your computer, in order to analyse website traffic, to identify which pages are being used and to assist us in improving our website to enhance your website experience.

Cookies do not give us access to your computer or any personal information about you other than what you choose to share with us. They do not identify individual visitors to our website. You can choose to accept or refuse cookies and can instruct your browser to disable all cookies or to let you know when a cookie is being sent. Visit the help pages on your web browser for instructions on how to do this. Please note that if you do not accept cookies, some elements and features of our website may become inaccessible or not work correctly, which may effect your overall site visit and experience.

HOW WE USE YOUR INFORMATION

We use or process the information you provide us with about you, for one or more of the following purposes:

To provide you with information that you request from us relating to our products or services.
To provide you with information relating to other products and services we offer that may be of interest to you.
To register you as a new client.
To fulfil the contract we are about to enter into or have entered into with you, to enable us to provide you with the products and services you pay for, when you book us for your party or event.
To inform you of any changes to our website, products and services.
For tax and insurance purposes.
To notify you about changes to our terms or privacy policy.
To ask you to leave a review of our products and services provided to you or to take a survey.
Where we need to comply with a legal or regulatory obligation e.g a tax audit, an insurance claim or to prevent fraud.
For marketing or communication purposes to recommend offers, products and services which may be of interest to you, You have the right to unsubscribe/request to not be contacted at any time.

We use or process the information we collect about you, for one or more of the following purposes:

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
To improve our website to ensure it is user friendly and visitors receive the best possible experience whilst visiting www.planthatparty.co.uk
To make a continuous effort to keep our website safe and secure.
For our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud
For our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to review our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
For our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

CHANGES TO THE PURPOSE OF USE OF YOUR INFORMATION

Your information will be used solely for the purposes that it was collected, unless there is satisfactory and legitimate reason that we need to use it for another reason and that reason is consistent with the original purpose. You are entitled to contact us If you wish to discuss this further.

In the event that there is an unrelated purpose for using your personal information, we will notify you and ensure that we explain the legal basis which permits us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where we required or permitted to do so by law.

DISCLOSURE OF YOUR INFORMATION

We will not share your personal information with any other party other than in accordance with this privacy policy and in the circumstances outlined as follows:

With business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you to fulfil the requirements of your party or event.

In the event that we sell any or all of our business or assets, in which case we may disclose your personal data to the prospective buyer of such business or assets.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.
To analytics and search engine providers that assist us with improving and optimising our website.

DATA SECURITY

Keeping your personal information you provide us with, safe and secure is of paramount importance to us and we strive to do our best. By consenting to providing us with your personal data, you agree to this policy and understand that whilst we strive to do our best to keep your data secure and to prevent your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed, unfortunately, the transmission of information via the internet or electronic data storage is never guaranteed to be 100% secure.

Only Plan That Party employees will have access to your data. Only when required solely for the purpose of fulfilling the contract requirements for your party or event, will external agents, contractors and other third parties who are also involved in providing products and services for your event and have a legitimate business to need to know, be able to access to your data also. They will only process your personal data with our instruction and permission and they are subject to a duty of confidentiality. In the unfortunate event of a suspected personal data breach, we will notify you and any applicable regulator where we are legally required to do so.

DATA RETENTION

When you provide us with your information or book us for your party or event, we only keep your data for as long as necessary for the following reasons:

To fulfil the purposes it was given and/or collected it for
For the purposes of satisfying any legal, accounting, or reporting requirements.

This means we will normally need to keep your personal data for some time but you can request that we delete it and we will be happy to comply with your request as best as possible. We will also review any personal data we hold annually and delete your personal data if it is no longer required.

YOUR RIGHTS

In accordance with the Data Protection Act 2018 you have the right to the following:

To be informed about how your data is being used
To request access to your personal data (most commonly known as a "Data Subject Access Request").
To have incorrect data updated
To have data erased
To stop or restrict the processing of your data
Data portability (allowing you to get and reuse your data for different services)
Object to how your data is processed in certain circumstances

Please also note that for Data Subject Access Requests, we reserve the right to charge a fee of £10 to cover costs incurred by us, to provide you with the information.We will endeavour to respond to all legitimate requests within one month. In the event that your request is rather complex or you have made a number of requests it may take slightly longer, but we will ensure we notify you of this and keep you updated.

You can visit www.gov.uk/data-protection for more information.

CHANGES TO THIS POLICY

We may update this policy from time to time, for the purpose of changes to our practices or for other operational, legal or regulatory reasons. We

advise users to regularly review our Privacy Policy page on our website to view this information

CONTACT US
For more information about this Privacy Policy or if you have any question or comments please contact us by email at events@planthatparty.co.uk or by clicking the button below.